Frequently asked questions

Last updated 24 July 2019

      • Please visit our Shipping page for full details on shipping information.

      • We dispatch orders the same day if ordered before 12pm. Otherwise we will dispatch the next working day. The period it will take for your order to arrive will depend on the shipping service you select in the checkout. We offer varies speeds. Please see the Shipping page for full details.

      • If you created an account you can track your order progress via your online accoun. Regardless if you have an account with us you will recivce email updates of your order/s progress. Once dispatched you will recivce a confirmation email with tracking details. Please do check your junk folder.

      • You can place an order via website you do not need to create an account. Simply checkout and follow the simple steps. Or you can order over the phone Monday - Firday between 9am-5pm.

      • You have 30 days to return any unwanted product/s. These need to be sealed / unopened. Please drop us an email to return any products. You must obtain an returns reference from customer service before you can return any goods.

      • We accept Credit & Debit card (Visa, Mastercard, American Express). PayPal, Apple Pay.

 

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